Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
Archive: 2023
“Thank you for a lovely holiday, John. We really felt it was tailor made. We would stay at most of the hotels again. Mahesh or Ayesh was brilliant. He worked so hard. Drove well and had such a knowledge of everything. We could not recommend him enough.”
Helen & Jeremy, England, February/March 2023
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“We are back and a million thanks for organising such a fabulous time for us. We had a wonderful holiday. Everything was well planned with plenty of time allowed to do all the things we had chosen to do. A great mixture of relaxation and sightseeing and learning about the country and its lovely people. Nihal was amazing. Very knowledgeable on wildlife, farming, ways of life and culture in Sri Lanka. So polite and lovely in every way.”
Harriet & Michael, England, February 2023
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“We had a wonderful holiday together as a family. Something for everyone and lots of things we enjoy doing together. Everything went very smoothly and if we wanted to make any changes, add anything in this was easy. Such a lovely country full of smiles and greenery. You made the trip easy and hassle free and we felt well supported. I really hope the tourism there picks up soon as the country has so much to offer and we really had no problems at all.”
Strachan family, England, February 2023
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“This really was the holiday of a lifetime and we couldn't have asked for more from our honeymoon. John and the team at Tikalanka were amazing throughout, responding to my silly questions and catering to our requests while also employing their deep knowledge of the country to make the trip truly special. Would absolutely recommend.”
James & Mirella, England, February 2023
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“This was a truly memorable holiday. We loved Sri Lanka. The Itinerary was fantastic and allowed us to get a real feel for the history and culture of Sri Lanka. All the accommodation was first class. The food was delicious and the people were simply charming. Nihal was outstanding. This was one of the best-organised trips, up there with the very best holidays we have ever had. Well done to you John and to all of the team who made this such a success.”
Chris & Karen, England, January/February 2023
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“Our driver/guide Mahesh was fantastic – prompt, polite, knowledgeable, helpful, accommodating, and a very safe driver. The three places you chose for us to stay in were all excellent with good scenic locations, friendly staff and reasonable prices. We hope to go back to Sri Lanka but probably not for a couple of years. And if/when we do decide to go back, you’ll be the first person we call as your expertise was invaluable.”
William & Alicia, England, January 2023
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