Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
Archive: 2019
“Frankie and I have had a truly wonderful holiday thanks in large part to your varied itinerary and the fantastic help and advice and care given to us by Niroshan, our driver [guide]. The enjoyment of our holiday is due, in large part, to the way he looked after us throughout the 2 weeks. Many great experiences and memories to cherish and our time with Pathi and Suba [Hanthana House, Kandy] was a highlight of the holiday. Thank you for making all this possible!”
Philip & Frances, England, December 2019/January 2020
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“Thank you for everything you've all done to make our honeymoon so special. We had a fantastic time.”
Joe & Kim, England, October/November 2019
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“Overall, we had a wonderful holiday. It was a perfect mixture of activities and relaxation. Thank you so much for organising a perfect itinerary – you listened to what we wanted and found the perfect trip for us.”
Cliff family, England, August/September 2019
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“Wildlife, changing scenery, culture, food and beach. [What did you like most about Sri Lanka?]”
Perry family, England, July 2019
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“Great holiday. Apart from Athgiri it was all wonderful. And even Athgiri wasn’t too bad and certainly didn’t spoil the safari experience. It was just a bit disappointing compared to the other 4 locations.”
Maguire family, England, April 2019
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“Nothing was too much trouble for Ravi P [guide], who helped us amend our programme as we went along. In part this was because we were perhaps a bit too ambitious and in part because of the heat.”
McCallum family, England, April 2019
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“Thanks so much for arranging our excellent itinerary to Sri Lanka. We enjoyed all the different aspects of the holiday.”
Diane & Graham, England, April 2019
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“We had another fantastic two weeks in Sri Lanka and will definitely return to explore more. Thank you Tikalanka we would love to come again – the east coast is still somewhere we haven't made it to yet...”
Kevin, Susan, Myles & Jackie, Scotland, March/April 2019
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“Tikalanka did a wonderful job with our itinerary allowing us to cover ground yet see all the sites without feeling rushed. Thank you so much for supporting our dream!”
Tracey & Steve, England, March/April 2019
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“Yes, we did enjoy our visit to Sri Lanka. Thank you and Pathi both for your efforts on our behalf. Mahesh (Ayesh as we discovered just before leaving!) was an excellent guide. This was the first holiday we have taken where we had a guide with us all the time. We normally do "our own thing". Ayesh made us realise that the alternative of a guided tour can also work.”
David & Isobel, England, March 2019
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