Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
Archive: 2020
“Thank you again for putting together such a great trip for us and thanks both to you [John] and Pathi for smoothing our path over the last couple of days and switching us to such a pukka hotel in Negombo. We would particularly like to commend Niroshan for the huge contribution he made to our enjoyment and to the overall success of the trip. I hope both you and your guides manage to survive the very difficult months ahead.”
Nick & Philippa, England, March 2020
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“We had a fabulous trip & absolutely loved Sri Lanka. Everything went to plan, including running for a train that wasn’t ours! I’ll recommend Tikalanka to all my friends. Once again many thanks to you and all your staff for the fantastic trip.”
Debbie & Stephen, England, February/March 2020
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“Right off the bat, I was super impressed with you, John. Your patience with me through the planning stages was appreciated. I felt that you were interested in providing a custom trip to our specifications. We cannot even say enough good things about Nihal. We have had great experiences with drivers before but this guy tops our list. We hope that you are paying guys like this well because they make ALL the difference in the world. He was funny, informative, over the top responsible. We enjoyed every moment we spent with him. ”
Lyn & Paul, Canada, February/March 2020
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“Beautiful scenery, wonderful wildlife, fascinating historical sites, charming people and a great variety of things to do – I think we probably liked Sigiriya the most. [What did you like most about Sri Lanka?]”
Mike & Barbie, Scotland, February/March 2020
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“We were delighted with our trip to Sri Lanka, especially with the amount of birds and wildlife we were able to see. It was wonderful, too, seeing elephants in their natural habitat, as well as leopards. Niroshan was a perfect guide – knowledgeable, friendly, always on time and always looking smart. An unforgettable trip which has produced some amazing photos.”
Laurence & Elaine, England, February/March 2020
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“Just to say back after a great trip to Sri Lanka - loved it all - the country, the people everything. Shame I had not discovered it before.”
Hadi, England, February/March 2020
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“The achievement of the well-designed itinerary in a reasonable manner which enabled me appreciate (in a limited time) a number of facets of Sri Lankan life and culture – sometimes in areas like animals and birdlife I hadn’t really anticipated. [What did you like most about Sri Lanka?]”
Rod, England, February/March 2020
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“Thanks for organizing a perfectly wonderful holiday, John. And, although we didn’t meet Pathi, we felt his ‘presence’. It actually was a comfort to know someone was watching out for us locally.”
Sandy & Marilyn, England, February 2020
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“We have just arrived home from a wonderful trip, so a huge thank you to you [John], Pathi, Mahesh (Ayesh) and the rest of the Tikalanka team for arranging such an unforgettable experience. We would definitely recommend Tikalanka to anyone looking for a high quality experience. Your help and patience in making our selection along with the organisation, planning and communication has been first class.”
Barbara & Brian, Switzerland, February 2020
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“Excellent / prompt / courteous / caring / knowledgeable / fun – cannot recommend highly enough. [Mahesh; What is your opinion of your chauffeur guide in Sri Lanka?]”
Claire & Colin, England, January/February 2020
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