Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
Archive: 2019
“It was brilliant. How you put it all together in such a short time during peak season is a marvel. And I asked for a guide who knew his wildlife - and Nihal was absolutely spot on. He taught us so much about the culture and the wildlife.”
Julie & John, England, January/February 2019
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“We thoroughly enjoyed our trip to Sri Lanka. Our journey around the country was well paced with good hotels and a very knowledgeable and friendly guide in Ayesh [Mahesh] who only enhanced the holiday. The whole experience of booking through Tikalanka has been hassle free. Our trip was a very last minute decision so the prompt, clear communication and advice from John was greatly appreciated.”
Dominic & Alison, England, January/February 2019
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“Your organization was excellent.”
Michael & Jenifer, England, January/February 2019
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“We had a great holiday, and were very happy with all the organisational aspects so thank you very much to you and Tikalanka.”
Helen & Richard, England, January/February 2019
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“We thoroughly enjoyed our trip and were most impressed with the professional way in which you organised it, both in making the booking and in its execution on the ground.”
Richard & Sheila, England, January 2019
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“We really enjoyed our holiday and thought the itinerary worked out for us by Tikalanka was perfect. The accommodation in Sri Lanka was exceptional. We loved staying with Pathi and his family in Kandy [Hanthana House].”
Pauline, Chris, Clive & Anita, England, January 2019
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“Very good, enjoyable holiday made possible by the friendly advice and efficiency of John. Everything was very efficient and well organised in Sri Lanka. All local contacts were very pleasant, helpful and knowledgeable. Thank you to the staff of Tikalanka.”
Jackie & Graham, England, January 2019
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“Your itinerary was perfect for what we asked for and provided us with lovely memories. We would definitely recommend Tikalanka to our friends.”
Lynn, Thomas, Jo & Roger, England, January 2019
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