Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
Archive: 2019
“We had a really fabulous trip around Sri Lanka. We all enjoyed it very much. It was our first trip and we would happily go again. The overall planning and structure of the trip worked really well – so many different experiences.”
Steve, David, Adam & Julian, England, February 2019
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“Your company made our holiday a great success. It would be difficult to imagine a better organised trip. Thank you very much.”
Caroline & Peter, England, February 2019
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“We had the most wonderful trip and really feel that you understood the type of trip that we wanted. We have fallen in love with Sri Lanka and its people. Very well organised with both guides and accommodation charming. Definitely will go again.”
Caroline, Jeni, Antony, Nigel & Julia, England, February 2019
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“You have developed a commendable model for generating bespoke itineraries with clients and then delivering them exactly as discussed.”
Andy & Sally, England, February 2019
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“We absolutely fell in love with Sri Lanka. All of the staff we had contact with from Tikalanka made our honeymoon so effortless.”
Nicole & Martin, England, February 2019
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“A very good tour that you put together for us. Everything went very smoothly. Thank you.”
Jane & Mike, England, February 2019
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“Thanks - excellent itinerary. We packed a lot in and the places we stayed were all excellent.”
Andrew & Christine, England, February 2019
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“We enjoyed our whole itinerary apart from our first stay but we did get it sorted so were quite happy.”
Jane & Peter, England, January/February 2019
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“It is clear that Teardrop Hotels are of a very high standard only bettered by Uga Hotels – for the clients like us looking for small ‘boutique’ hotels these were excellent choices. We liked the ‘all-inclusive’ arrangements at Nine Skies and Uga [Chena] Huts and the ‘laundry’ freebie is a great idea!”
Paul & Nicole, Switzerland, January/February 2019
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“Found him [Anura] very kind, considerate and generous. He knew his stuff about history, religion, wildlife and the natural world and was always informative every time he spotted anything interesting or when we questioned him. Ravi took us to lots of places and, as with Anura, always willing to go anywhere we wished to go. As with Anura he was very friendly and obliging.”
Colin & June, England, January/February 2019
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