Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
Archive: 2018
“First and foremost we would like to thank you for organising a wonderful holiday in Sri Lanka. This was not a style of holiday we would usually organise but we have thoroughly enjoyed the experience and everything was well organised. Overall, we are very pleased with Tikalanka.”
Yvonne & Brendan, Wales, August 2018
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“Thank you for your support John, your advice during the booking process and build up to our holiday.”
Georgina & Vikki, England, July/August 2018
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“Ravi, our chauffeur, was fantastic. He was very accommodating. He always checked with us as to the plans for the day and nothing was too much trouble. He made our holiday very special.”
Donachie family, England, July/August 2018
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“Booking system and advice excellent.”
Marshall family, England, July 2018
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“Our trip was a huge success, largely due to Anura (and your itinerary!). He was thoughtful, considerate, a first rate driver and a very knowledgeable guide. Always with a beaming smile and a good sense of humour. He is an asset!”
Jane, Georgina & Stephen, England & New Zealand, June/July 2018
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“We enjoy the change of culture, find the people friendly and relaxed. The food is always good for us because we like spicy stuff. We find [Sri Lanka] a country where we can escape from our day to day life here in the UK.”
Tim & Gail, England, June/July 2018
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“We struck gold with Niroshan Wijesinghe who was perfect. What an asset he is to Tikalanka. The best driver/guide we have had compared with the ones we have had on several other holidays in other countries.”
Alan & Ann, England, April/May 2018
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“Kapila was excellent. Made arrangements as requested. Drove carefully. Very good wildlife/bird spotter.”
Steven & Diana, England, April/May 2018
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“We enjoyed our first trip to Sri Lanka. The quality of the accommodation was generally very high. ”
Jenny, Boyd & Emily, England, April 2018
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“Loved it and had a truly fantastic time. The friends who joined were blown away, it wasn’t what they expected and all said that they would be back.”
Susan, Kevin, Nathan, Adam, Jackie, Myles, Tom, Lewis, Christopher, Keith & Sue, Scotland, March/April 2018
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