Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“We thoroughly enjoyed our trip and were most impressed with the professional way in which you organised it, both in making the booking and in its execution on the ground.”
Richard & Sheila, England, January 2019
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“We really enjoyed our holiday and thought the itinerary worked out for us by Tikalanka was perfect. The accommodation in Sri Lanka was exceptional. We loved staying with Pathi and his family in Kandy [Hanthana House].”
Pauline, Chris, Clive & Anita, England, January 2019
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“Very good, enjoyable holiday made possible by the friendly advice and efficiency of John. Everything was very efficient and well organised in Sri Lanka. All local contacts were very pleasant, helpful and knowledgeable. Thank you to the staff of Tikalanka.”
Jackie & Graham, England, January 2019
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“Your itinerary was perfect for what we asked for and provided us with lovely memories. We would definitely recommend Tikalanka to our friends.”
Lynn, Thomas, Jo & Roger, England, January 2019
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“Fabulous – keep him, great at birds and wildlife, Buddhism, and very responsive. [Kapila]”
Jane & Jeremy, England, December 2018/January 2019
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“John - Overall this was a splendid holiday from start to finish, albeit with a minor hiccup early on.”
Ed & Heidi, England, December 2018/January 2019
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“Sri Sharavi [Beach Villas & Spa, Mirissa] – Excellent – 5 star throughout. Sateesh – v. nice chap.”
Alex & Mark, England, December 2018/January 2019
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“This was the trip of a lifetime and we all enjoyed it principally because we were in wonderful places together as a family. Anura was wonderful and we loved Sri Lanka and its people smiling at us.”
Worth family, Ireland, December 2018/January 2019
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“Our experience in Sri Lanka was extremely positive. Top class service and accommodation from start to finish. Very good advice about avoiding crowded tourist sights [sites] at the wrong times. We climbed Sigiriya at dawn to avoid queueing for more than 5 hours. It was fantastic!”
Ludlam family, Switzerland, December 2018
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“We have thought of visiting Sri Lanka for some time, and contacted Tikalanka following a friend’s recommendation. We have not been disappointed, and at every stage of the booking procedure, and the subsequent visit, have been satisfied with the service received. Many thanks to the UK part of the organization, and to everyone we encountered in Sri Lanka.”
Alan & Julia, England, November/December 2018
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