Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“We absolutely fell in love with Sri Lanka. All of the staff we had contact with from Tikalanka made our honeymoon so effortless.”
Nicole & Martin, England, February 2019
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“A very good tour that you put together for us. Everything went very smoothly. Thank you.”
Jane & Mike, England, February 2019
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“Thanks - excellent itinerary. We packed a lot in and the places we stayed were all excellent.”
Andrew & Christine, England, February 2019
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“We enjoyed our whole itinerary apart from our first stay but we did get it sorted so were quite happy.”
Jane & Peter, England, January/February 2019
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“It is clear that Teardrop Hotels are of a very high standard only bettered by Uga Hotels – for the clients like us looking for small ‘boutique’ hotels these were excellent choices. We liked the ‘all-inclusive’ arrangements at Nine Skies and Uga [Chena] Huts and the ‘laundry’ freebie is a great idea!”
Paul & Nicole, Switzerland, January/February 2019
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“Found him [Anura] very kind, considerate and generous. He knew his stuff about history, religion, wildlife and the natural world and was always informative every time he spotted anything interesting or when we questioned him. Ravi took us to lots of places and, as with Anura, always willing to go anywhere we wished to go. As with Anura he was very friendly and obliging.”
Colin & June, England, January/February 2019
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“It was brilliant. How you put it all together in such a short time during peak season is a marvel. And I asked for a guide who knew his wildlife - and Nihal was absolutely spot on. He taught us so much about the culture and the wildlife.”
Julie & John, England, January/February 2019
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“We thoroughly enjoyed our trip to Sri Lanka. Our journey around the country was well paced with good hotels and a very knowledgeable and friendly guide in Ayesh [Mahesh] who only enhanced the holiday. The whole experience of booking through Tikalanka has been hassle free. Our trip was a very last minute decision so the prompt, clear communication and advice from John was greatly appreciated.”
Dominic & Alison, England, January/February 2019
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“Your organization was excellent.”
Michael & Jenifer, England, January/February 2019
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“We had a great holiday, and were very happy with all the organisational aspects so thank you very much to you and Tikalanka.”
Helen & Richard, England, January/February 2019
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