Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“Your pre-booking advice was great. The itinerary worked very well as did all the arrangements and we were very pleased with it all. Niroshan did an excellent job. He drove well, was good company, spoke excellent English which we could easily understand, was always well turned out, punctual and knowledgeable.”
Gill & Nigel, England, March 2019
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“Our whole trip from start to finish was just wonderful. Everything ran smoothly, no problems at all. The wildlife was fantastic and with Kapila's help we managed to photograph just about everything including a total of 7 leopards. An enormous thank you John for arranging our great holiday.”
Phil & Dee, England, March 2019
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“We all thought the holiday was first class and we would like to thank you for giving us such a memorable experience.”
Elaine, Alistair, Martin & Clare, England, February/March 2019
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“The itinerary was ours based mostly on previous experience, of course. We were not disappointed! It wasn’t a holiday for sightseeing but one for being well looked after in nice places.”
Malcolm & Jacqui, England, February/March 2019
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“We need to of course add how delighted we were with the exceptional service and advice from Tikalanka! Can’t thank you enough!”
Angela, David, Gail, Jane & Derek, England & Australia, February 2019
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“The whole experience exceeded our expectations. We had a wonderful, stress free holiday which was full of interest. We have great memories. Thank you.”
Jacky & Mike, England, February 2019
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“We had a really fabulous trip around Sri Lanka. We all enjoyed it very much. It was our first trip and we would happily go again. The overall planning and structure of the trip worked really well – so many different experiences.”
Steve, David, Adam & Julian, England, February 2019
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“Your company made our holiday a great success. It would be difficult to imagine a better organised trip. Thank you very much.”
Caroline & Peter, England, February 2019
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“We had the most wonderful trip and really feel that you understood the type of trip that we wanted. We have fallen in love with Sri Lanka and its people. Very well organised with both guides and accommodation charming. Definitely will go again.”
Caroline, Jeni, Antony, Nigel & Julia, England, February 2019
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“You have developed a commendable model for generating bespoke itineraries with clients and then delivering them exactly as discussed.”
Andy & Sally, England, February 2019
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