Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“Thanks for organizing a perfectly wonderful holiday, John. And, although we didn’t meet Pathi, we felt his ‘presence’. It actually was a comfort to know someone was watching out for us locally.”
Sandy & Marilyn, England, February 2020
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“We have just arrived home from a wonderful trip, so a huge thank you to you [John], Pathi, Mahesh (Ayesh) and the rest of the Tikalanka team for arranging such an unforgettable experience. We would definitely recommend Tikalanka to anyone looking for a high quality experience. Your help and patience in making our selection along with the organisation, planning and communication has been first class.”
Barbara & Brian, Switzerland, February 2020
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“Excellent / prompt / courteous / caring / knowledgeable / fun – cannot recommend highly enough. [Mahesh; What is your opinion of your chauffeur guide in Sri Lanka?]”
Claire & Colin, England, January/February 2020
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“Pretty much everything, the weather, the wildlife, the food, the people, the history, the culture, the beaches, the fact that everyone speaks English makes life very easy! [What did you like most about Sri Lanka?]”
Jo & Chris, England, January/February 2020
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“I just wanted to say a huge thank you for the organisation of my trip. Both Taru Villas [Lake Lodge, Colombo] and Hanthana House [Kandy] / Villa Araliya [Negombo] were such good book ends to my working trip.”
Isabella, England, January/February 2020
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“Tikalanka were excellent. We changed our itinerary several times with no bother. The holiday ran smoothly throughout despite our very hectic and varied agenda. The hotel selections were perfect and the balance of our holiday, through John’s advice, was busy without becoming fraught. I would strongly recommend Tikalanka.”
Martin & Eve, England, January 2020
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“Frankie and I have had a truly wonderful holiday thanks in large part to your varied itinerary and the fantastic help and advice and care given to us by Niroshan, our driver [guide]. The enjoyment of our holiday is due, in large part, to the way he looked after us throughout the 2 weeks. Many great experiences and memories to cherish and our time with Pathi and Suba [Hanthana House, Kandy] was a highlight of the holiday. Thank you for making all this possible!”
Philip & Frances, England, December 2019/January 2020
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“Thank you for everything you've all done to make our honeymoon so special. We had a fantastic time.”
Joe & Kim, England, October/November 2019
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“Overall, we had a wonderful holiday. It was a perfect mixture of activities and relaxation. Thank you so much for organising a perfect itinerary – you listened to what we wanted and found the perfect trip for us.”
Cliff family, England, August/September 2019
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“Wildlife, changing scenery, culture, food and beach. [What did you like most about Sri Lanka?]”
Perry family, England, July 2019
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