Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“Thank you for a lovely holiday, John. We really felt it was tailor made. We would stay at most of the hotels again. Mahesh or Ayesh was brilliant. He worked so hard. Drove well and had such a knowledge of everything. We could not recommend him enough.”
Helen & Jeremy, England, February/March 2023
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“We are back and a million thanks for organising such a fabulous time for us. We had a wonderful holiday. Everything was well planned with plenty of time allowed to do all the things we had chosen to do. A great mixture of relaxation and sightseeing and learning about the country and its lovely people. Nihal was amazing. Very knowledgeable on wildlife, farming, ways of life and culture in Sri Lanka. So polite and lovely in every way.”
Harriet & Michael, England, February 2023
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“We had a wonderful holiday together as a family. Something for everyone and lots of things we enjoy doing together. Everything went very smoothly and if we wanted to make any changes, add anything in this was easy. Such a lovely country full of smiles and greenery. You made the trip easy and hassle free and we felt well supported. I really hope the tourism there picks up soon as the country has so much to offer and we really had no problems at all.”
Strachan family, England, February 2023
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“This really was the holiday of a lifetime and we couldn't have asked for more from our honeymoon. John and the team at Tikalanka were amazing throughout, responding to my silly questions and catering to our requests while also employing their deep knowledge of the country to make the trip truly special. Would absolutely recommend.”
James & Mirella, England, February 2023
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“This was a truly memorable holiday. We loved Sri Lanka. The Itinerary was fantastic and allowed us to get a real feel for the history and culture of Sri Lanka. All the accommodation was first class. The food was delicious and the people were simply charming. Nihal was outstanding. This was one of the best-organised trips, up there with the very best holidays we have ever had. Well done to you John and to all of the team who made this such a success.”
Chris & Karen, England, January/February 2023
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“Our driver/guide Mahesh was fantastic – prompt, polite, knowledgeable, helpful, accommodating, and a very safe driver. The three places you chose for us to stay in were all excellent with good scenic locations, friendly staff and reasonable prices. We hope to go back to Sri Lanka but probably not for a couple of years. And if/when we do decide to go back, you’ll be the first person we call as your expertise was invaluable.”
William & Alicia, England, January 2023
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“Variety of things to see: wildlife, cultural and landscapes. Friendly people. Good food. Lack of other tourists due to pandemic. [What did you like most about Sri Lanka?]”
Helen & Matt, Wales, February/March 2022
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“Thank you so much for putting a Mannar and Jaffna itinerary together. Absolutely brilliant. We are so pleased to have visited those locations. And Wilpattu. Nihal was excellent. Very vigilant of our safety and our needs. Knowledgeable. Flexible to our requirements. Patient and calm at Mannar Army checkpoints. We noticed he was always courteous and positive with staff at the locations we visited. We are looking forward to visiting Sri Lanka again.”
Julie & John, England, February/March 2022
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“Overall, we had a wonderful holiday and would have no hesitation in recommending Sri Lanka and Tikalanka to friends and family. Especially appreciated was Tikalanka’s understanding of our brief, which was met perfectly. Every location and venue appeared to have prior understanding of our needs and preferences. THANK YOU FOR ALL YOU DID TO GIVE US SUCH A GREAT HOLIDAY.”
John & Jane, England, January/February 2022
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“Communication before and during the trip was very good and we felt well cared for and supported throughout the trip. Our thanks to you [John], Pathi and Niroshan for all your help and support.”
Heather & Les, England, January/February 2022
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