Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“Thank you so much for putting a Mannar and Jaffna itinerary together. Absolutely brilliant. We are so pleased to have visited those locations. And Wilpattu. Nihal was excellent. Very vigilant of our safety and our needs. Knowledgeable. Flexible to our requirements. Patient and calm at Mannar Army checkpoints. We noticed he was always courteous and positive with staff at the locations we visited. We are looking forward to visiting Sri Lanka again.”
Julie & John, England, February/March 2022
Read in full »
“Overall, we had a wonderful holiday and would have no hesitation in recommending Sri Lanka and Tikalanka to friends and family. Especially appreciated was Tikalanka’s understanding of our brief, which was met perfectly. Every location and venue appeared to have prior understanding of our needs and preferences. THANK YOU FOR ALL YOU DID TO GIVE US SUCH A GREAT HOLIDAY.”
John & Jane, England, January/February 2022
Read in full »
“Communication before and during the trip was very good and we felt well cared for and supported throughout the trip. Our thanks to you [John], Pathi and Niroshan for all your help and support.”
Heather & Les, England, January/February 2022
Read in full »
“Thank you again for putting together such a great trip for us and thanks both to you [John] and Pathi for smoothing our path over the last couple of days and switching us to such a pukka hotel in Negombo. We would particularly like to commend Niroshan for the huge contribution he made to our enjoyment and to the overall success of the trip. I hope both you and your guides manage to survive the very difficult months ahead.”
Nick & Philippa, England, March 2020
Read in full »
“We had a fabulous trip & absolutely loved Sri Lanka. Everything went to plan, including running for a train that wasn’t ours! I’ll recommend Tikalanka to all my friends. Once again many thanks to you and all your staff for the fantastic trip.”
Debbie & Stephen, England, February/March 2020
Read in full »
“Right off the bat, I was super impressed with you, John. Your patience with me through the planning stages was appreciated. I felt that you were interested in providing a custom trip to our specifications. We cannot even say enough good things about Nihal. We have had great experiences with drivers before but this guy tops our list. We hope that you are paying guys like this well because they make ALL the difference in the world. He was funny, informative, over the top responsible. We enjoyed every moment we spent with him. ”
Lyn & Paul, Canada, February/March 2020
Read in full »
“Beautiful scenery, wonderful wildlife, fascinating historical sites, charming people and a great variety of things to do – I think we probably liked Sigiriya the most. [What did you like most about Sri Lanka?]”
Mike & Barbie, Scotland, February/March 2020
Read in full »
“We were delighted with our trip to Sri Lanka, especially with the amount of birds and wildlife we were able to see. It was wonderful, too, seeing elephants in their natural habitat, as well as leopards. Niroshan was a perfect guide – knowledgeable, friendly, always on time and always looking smart. An unforgettable trip which has produced some amazing photos.”
Laurence & Elaine, England, February/March 2020
Read in full »
“Just to say back after a great trip to Sri Lanka - loved it all - the country, the people everything. Shame I had not discovered it before.”
Hadi, England, February/March 2020
Read in full »
“The achievement of the well-designed itinerary in a reasonable manner which enabled me appreciate (in a limited time) a number of facets of Sri Lankan life and culture – sometimes in areas like animals and birdlife I hadn’t really anticipated. [What did you like most about Sri Lanka?]”
Rod, England, February/March 2020
Read in full »
