Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“Nihal was lovely, kind, thoughtful and very friendly. He was a very safe driver.”
Burdett family, England, April 2016
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“From our point of view/experience our expectations of Sri Lanka were exceeded. We wanted and got a good blend of sight-seeing and ‘beach-side’ relaxing.”
Thornicroft family, England, March/April 2016
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“We are very impressed with Tikalanka and would definitely use you again, and recommend you to others. The information you sent pre-departure, including our itinerary, was comprehensive, clear and detailed, and very helpful. And it was nice to be able to reach you on the phone so easily when I had a question! ”
Janet & Robert, England, March/April 2016
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“We had an excellent holiday with no major issues. We would seriously consider returning to Sri Lanka, especially for the wildlife. The organisation was very good and the overall balance was busy, but great. Have recommended Sri Lanka/your organisation to a number of friends.”
Crichton family, England, March 2016
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“The highlights for us were our elephant safari, the vegetable market at Kandy, the fantastic train journey from Nanu Oya to Ella, walking in the tea plantation at Lipton’s Seat, totally chilling at The Last House and wandering the streets of historic Galle Fort.”
Elizabeth & Paul, England, March 2016
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“We had a wonderful time and would recommend Tikalanka to anyone wishing to holiday in Sri Lanka. Thank you! ”
Peter & Marcia, England, March 2016
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“You were able to work out a fantastic itinerary that suited us as we had requested and we were so happy with what you had done. We loved it all. Every place we stayed was beautiful and we saw so much!”
Claire & Jason, England, March 2016
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“Chathura was excellent – courteous, helpful, thoughtful, knowledgeable on history, culture and wildlife. Also a first-rate driver. Thanks to him, many of the stresses and strains of tourism were alleviated.”
Alan & Pamela, England, March 2016
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“Thank you John for arranging this trip for the six of us. It went very well from start to finish and I would have no hesitation in contacting you again when we decide on our next trip to Sri Lanka that I hope will include the Maldives.”
John, Catherine, Peter, Christine, Christopher & Jennifer, England, February/March 2016
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“Thank you for organising our individual holiday. We had a wonderful time and it will stay in our memories forever.”
Jane & Ray, England, February/March 2016
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