Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“A fabulous experience!!”
Sheila, Peter, Sandra & Bill, Spain, December 2016/January 2017
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“This was undoubtedly if not the best, one of the top two or three holidays we have ever had. Given we have been to some exotic places and done some hard yards says how good it was. Every detail of the holiday was pretty much perfect and we would do it again with only minor changes. We always had the best rooms in hotels and had excellent safaris with extremely knowledgeable guides. Planning by Tikalanka in the UK and especially I think in Sri Lanka for the detail was unsurpassable.”
Iain & Helen, England, November/December 2016
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“We had a great holiday. The quality of accommodation, the variety of local food, the friendliness of the people and the knowledge of our driver all surpassed our expectations. Well done to Tikalanka for arranging all of this. We would not hesitate to recommend you to our family and friends.”
Allan & Jan, Scotland, November/December 2016
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“A really interesting holiday with so much to take in - it was well organized and everything worked. We had some memorable moments and were amazed at the hospitality of the people they were brilliant. It was such fun and we learnt so much.”
Susie & Allen, England, November 2016
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“We had a lovely holiday, thank you!”
Helen, Fiona & Sharon, England, November 2016
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“Excellent! Not only a really good driver, his knowledge of Sri Lankan wildlife/birds was extensive. His keen eye and pleasant, helpful manner made the trip. V. caring. [Anura]”
Philip, Patricia & Gerry, England, August/September 2016
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“All in all it was an excellent holiday and the main reason for sending this is to thank you for your help in preparation and the fact that everything worked so well.”
Sykes family, England, August 2016
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“Thank you for a great holiday. We will almost certainly return to Sri Lanka, and we will book through you again.”
Jane & Robert, England, August 2016
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“You made an excellent choice of hotels. The [Uga] Chena Huts [Yala] were outstanding. The driver [guide] and car were good. The places we visited were all interesting. Good to be at front of queue at safaris, and First Class in train.”
Richard & Rachel, England, August 2016
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“Great, varied itinerary. The trips, hotels and transport were excellent, only with a few hitches which we got over without much trouble which is to be expected.”
Joy family, England, August 2016
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