Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“It was a wonderful holiday, a fascinating and varied journey and new experience. We saw some amazing sights, starting with ancient Buddhist temples, then climbing up Sigiriya, walking in lovely countryside, tasting tea in the plantations at 2000 metres high, seeing lots of animals and then relaxing for a few days by an exquisite tropical beach! Galle too had a lot of charm.”
Madeleine & Tom, France, January/February 2017
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“Scenery was stunning. People were very friendly and went out of their way to be helpful. We saw a huge number of birds and had great viewing of whales which was one our main aims so we were delighted with that. Maldives is everything you see in the pictures and a whole lot more. The staff in Filitheyo [Island Resort] were a delight and couldn’t be more helpful or personable if they tried.”
Fiona & Neil, Scotland, January/February 2017
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“Hill Cottage [Nuwara Eliya] probably scores lowest and Buckingham Place [Tangalle] highest where the food and service was excellent. Also very good food at Zion View [Ella] and Colombo Airport Homestay [Airport].”
Dave & Theresa, England, January/February 2017
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“A truly wonderful holiday that even the weather could not spoil. First time we have not driven ourselves and still enjoyed using a guide and all the information given. Tikalanka Tours seem to have a good reputation and we feel the rooms offered to us were above average for the hotel position.”
Kevin & Sally, England, January/February 2017
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“Sena was ‘old school’ and professional. The whole family developed an affection for him. He drove for long hours, safely.”
Reith family, England, January 2017
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“Thank you for your meticulous planning and local knowledge which gave us valuable insight into the country.”
Lorraine & Mark, England, January 2017
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“The hotels were all extremely good in their different ways.”
Richard & Rose, England, January 2017
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“We were all very happy with this holiday. We appreciated the ease of dealing with Tikalanka, John was a pleasure to plan and then to correspond with. We felt we were in good and safe hands.”
Grimsrud Wells family, Norway, January 2017
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“We did have a very enjoyable holiday and will certainly try to go back.”
Phil & Ryoko, France, January 2017
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“Such unusual and quirky places that we would not have found on our own. So pleased we always stayed in such small personal places, we would have hated to end up in a large complex. ”
Victoria & Tim, England, January 2017
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