Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“Hanthana House [Kandy] – homely, great food, lovely to meet Pathi.”
Walmsley family, England, July 2017
Read in full »
“We felt that the itinerary worked well – a good combination of driving and sights and rest. Niroshan was an excellent guide, very knowledgeable, pleasant company, patient and obliging with wheelchair, and a safe driver.”
Tom & Alice, England, July 2017
Read in full »
“Lovely man, polite, approachable, very knowledgeable. [Anura - guide]”
Furlong family, England, June 2017
Read in full »
“Simply, a great trip and an excellently planned itinerary! Many thanks for taking our initial requests on board and tweaking things as requested during the planning process. Kapila [guide]: quite simply - brilliant! Excellent all-round knowledge of Sri Lanka, a great sense of humour, unfailing good humour and really good English.”
Hilary & Steph, England, June 2017
Read in full »
“We had a great time. We had given a very vague idea of our wishes for this holiday – a mixture of culture, wildlife and sea – and the itinerary completely matched this request. Despite the fact that we booked the holiday very late, each hotel met our needs well, and Nihal [guide] set the mood for the entire trip: happy and relaxed.”
Ali, Martin & Ollie, England, April 2017
Read in full »
“Everything went smoothly – the whole Family enjoyed the vacation very much. Thank you.”
Brümmer family, Germany, April 2017
Read in full »
“We went for its wildlife and saw so many different birds and other wildlife it was great. The parks were very beautiful with many flowers – we’re not used to seeing elephants with so much beautiful vegetation (having mainly seen then in the African savanna). The day trip into the tropical rainforest was wonderful.”
Dave & Gary, Spain, April 2017
Read in full »
“It was a great holiday, the pace and choices of locations was spot on – thanks very much.”
Carey family, England, April 2017
Read in full »
“The guide [Niroshan] was very professional and very well informed. He was punctual and friendly.”
Annmarie & Fiona, England, April 2017
Read in full »
“It was a simply excellent holiday from start to finish. We loved the variety of things to see and do and the comfortable hotels we stayed in – each with something special about them. It was a really well-crafted programme and we felt that your knowledge of the country was apparent in the way you put everything together. ”
Jenny & John, Belgium, March/April 2017
Read in full »
