Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“In general, the holiday was excellent with no complaints except according to our itinerary we were doing the 26km bike ride but the guide said it was only the 12km one. This actually was better for us in the end. Apart from this, the villa was great, the house staff were excellent, all chauffeurs and guides were perfect, food in the villa was amazing and the itinerary that you suggested was just right for us with accurate descriptions.”
Studholme family, England, August 2024
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“This holiday was exactly what our family needed after the stressful COVID years – we needed a bit of an adventure together, but which was safe & allowed us to reconnect & discover a new country. You’ve helped secure us some lifelong fond memories – thank you so much. We enjoyed the varied scenery, the delicious food, the wildlife but for us, this relaxation was only possible due to our amazing driver [guide] Anura.”
Martin/Cartwright family, England, August 2024
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“Our trip was fantastic. Thank you for organising it.”
Shah family, England, June/July 2024
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“Thank you for making the booking process easy, and for putting together a great itinerary with lovely hotels and an excellent chauffeur [guide].”
Jeremy, Olivia, Philip, Margaret & Imogen, England, May 2024
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“We chose Tikalanka travel as John really took on board our choices and ideas when we first discussed our visit - and had put together a perfect mix of culture, wildlife and beaches. We would happily recommend Tikalanka to friends!”
Hilary & Sean, England, May 2024
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“Thanks again to your [John] and Pathi for organising the trip, we had a wonderful time. Nihal was a great guide and driver, he made us feel really relaxed and really went out of his way for us, I wouldn't hesitate to recommend him to anybody. Accommodation was all great.”
Pru & John, England, April/May 2024
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“The people, culture, variety of experience, value for money (especially the accommodation). There is, literally, something for everyone. [What did you like most about Sri Lanka?]”
Madeleine, Mike & Duncan, England, April 2024
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“Loved it all really, Galle, the three safaris, the hotels we stayed in, the tea area and train trip, the beach few days at Passikudah, and the Cultural Triangle especially Sigiriya. Everything more than lived up to expectation. We were also very fortunate to have Chathura as our driver/guide – he was superb in every respect.”
Hazel, Pauline, Clifford, Shane, Paul, Ian & Elise, England, March 2024
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“We had a fantastic time in Sri Lanka all went according to plan aside from a few issues round timings of safaris which we have already fed back to tikilanka [Tikalanka]. Road travel was without a hitch. Cultural and wildlife experiences were fantastic. Won’t forget the trip in a hurry!”
Julia & Mia, England, March 2024
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“The location [Sri Lanka] was suitably varied and easy to travel in / so much better than India. The Sri Lankans we met were delightful. The sheer beauty of the place. Great location, great resort, great staff. [Dhawa Ihuru, Maldives]”
Andrew & Janet, England, February/March 2024
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