Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“This was a wonderful holiday, extremely varied and very efficiently organised. We climbed Sigiriya, saw hundreds of Buddhas, visited temples, travelled by train through stunningly beautiful scenery, stayed on a cinnamon plantation and went on two amazing safaris. We were lucky enough to see a leopard and an osprey.”
Alison, Susan & Bob, England, January/February 2025
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“The people we met were really nice and very accommodating. I really liked the homestays. It felt as if we were friends rather than just tourists. The food was wonderful. Anura is an excellent guide and driver. It wasn’t long into the trip when we felt he was a friend.”
Moira, Joyce & Bilal, England, January/February 2025
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“Everybody we met was always really friendly and helpful. Amazing wildlife. Stunning and varied scenery. We visited Sri Lanka in early 2024 and returned again this year to spent three weeks touring around the country, staying in 10 different and varied styles of hotel. Each hotel had its own individual qualities which added to our holiday experience. One thing that made our previous visit to Sri Lanka so enjoyable was the standard of our guide Nihal. Full of knowledge about the history, culture and wildlife of Sri Lanka always made spending time with Nihal such a pleasure. I cannot recommend Nihal highly enough.”
Dave & Chris, England, January/February 2025
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“Horathapola Estate - This was really lovely. Good food, excellent staff. We wanted to stay longer. Ellerton Bungalow - Wonderful host Luca and his wife Eromi with dogs Sam, Luna and Bula. Excellent place with good food, thoroughly enjoyable. Buckingham Place - Wonderful, with great staff and food. Comfortable bar with good cocktails. Two pools. Lovely beach. Stylish place.”
Alison & James, England, January/February 2025
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“Well planned. Any tour that has Nihal should be very pleased. Extremely professional and unfailingly helpful; a safe driver and knowledgeable guide.”
Keith, England, January 2025
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“Sri Lanka is a beautiful destination with genuinely friendly people and spectacular wildlife. I had a fabulous holiday with Tikalanka.”
Sandy, Brunei Darussalam, December 2024
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“Probably one of the best holidays we have experienced because we travelled slowly. The people we met were extraordinary, be they local or the adventurers at accommodations stayed at. The food was delicious and abundant. This was almost the perfect blend of organised travel, curated by John based on our ideas and his suggestions, and elements we organised ourselves. Thank you John, Pathi, Anura and all at Tikalanka.”
Siraj family, England, December 2024
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“Really enjoyed what for us is a memorable and satisfying holiday. The holiday accommodation was very good all through the trip with special mention for Galkadawala [Forest Lodge, Habarana], Amba [Estate, Ella], and especially [The] Villa Bentota [Bentota] and Villa Hundira [Negombo]. Nihal was our chauffeur-guide – he was excellent and went beyond expectations.”
Roy & Shirley, England, November/December 2024
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“Very nice place, food to die for!”
Anthony & Deirdre, South Africa, September 2024
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“As I know people can have concerns, it is important to say that we felt completely safe at all times in Sri Lanka, including on our final weekend which coincided with the September 2024 general election and vote count. This was one of the best holidays we have ever had, so if you're thinking of going, do! You won't be disappointed!”
Kathryn & Mark, England, September 2024
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