Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“Everything worked as planned – a wonderful experience all round. Every hotel was excellent.”
John & Helen, England, March 2025
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“This was a great holiday – and it is up there amongst the best we’ve had.”
Sarah & Paul, England, March 2025
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“The people (so friendly and helpful from the guides, to service staff to locals), the varied landscape, the varied places to see. [What did you like most about Sri Lanka?] The warm, beautiful water to snorkel in. Being able to snorkel along a wall for such long periods of time was great. No need to dive. [What did you like most about Maldives?]”
Sally & Justin, England, February/March 2025
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“We're so impressed by the itinerary and organisation by Tikalanka. No hiccups, just an amazing trip in a beautiful country. Thank you.”
Nicole & Ian, England, February/March 2025
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“A wonderful holiday, and we are very happy with the itinerary, accommodation and driver [guide] booked through you. It was all incredibly straight forward and efficient.”
Sue & Carol, England, February/March 2025
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“Your services in setting the itinerary were perfect. The accommodation is all memorable and it is impossible to select a clear winner. Everyone was very different and brought their own uniqueness to the experience. Food and service were all excellent. Kapila was a joy. He made our experience in Sri Lanka so memorable. His knowledge of wildlife and particularly the birds was exceptional.”
Corinne & Graham, England, February 2025
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“Altogether a lovely holiday – most of the highlights were the relaxing and scenic places that we stayed in. Ravi was very attentive and helpful. Knowledgeable about most things. We found him easy to talk to.”
Tessa & Patrick, England, February/March 2025
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“Thanks to John, Pathi and all in furnishing this gloriously memorable family trip to an island of such abundant attraction for us. Our senses were truly sated. There was perfect balance between sightseeing, travel and relaxation. Anura is a treasure. His knowledge, passion for his culture, consideration for his clients’ welfare, irrepressible humour and capability on the roads make him the perfect companion for such a tour.”
Rolland family, Scotland, February 2025
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“This holiday was up there with the best ever had by us and we heartily thank you, John and Pathi, for such a superb time.”
Sue & Graeme, England, February 2025
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“Our itinerary was perfect for us. We enjoyed all of our stays. The service was outstanding in all the places we stayed. Ravi was exceptional. He went above and beyond to make our journeys interesting and accommodated Jerry massively in his search for bird and wildlife. His knowledge was outstanding. The people are so genuinely warm and hospitable.”
Jane & Jerry, England, January/February 2025
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