Feedback
Sri Lanka & Maldives
As we are always striving to improve the quality of our service and delivery of our holidays we appreciate any comments received from our customers. Immediate and appropriate action is taken when holidays drop below our very high standards. Please read what previous customers have to say about us - warts and all! Please be aware that the comments included in Feedback are the personal views and opinions of individual customers and not those of Tikalanka. Explanatory notes and our responses to customers' comments are contained in square parentheses. There are also slide shows of customers' photos included when they are made available to us.
“Really enjoyed what for us is a memorable and satisfying holiday. The holiday accommodation was very good all through the trip with special mention for Galkadawala [Forest Lodge, Habarana], Amba [Estate, Ella], and especially [The] Villa Bentota [Bentota] and Villa Hundira [Negombo]. Nihal was our chauffeur-guide – he was excellent and went beyond expectations.”
Roy & Shirley, England, November/December 2024
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“Very nice place, food to die for!”
Anthony & Deirdre, South Africa, September 2024
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“As I know people can have concerns, it is important to say that we felt completely safe at all times in Sri Lanka, including on our final weekend which coincided with the September 2024 general election and vote count. This was one of the best holidays we have ever had, so if you're thinking of going, do! You won't be disappointed!”
Kathryn & Mark, England, September 2024
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“I really enjoyed my trip to Sri Lanka. What really helped to make the trip is Kapila was very accommodating and I got to see a lot of birds. People were very friendly and we enjoyed the food. The weather was great and as we discussed, we went off tourist season so there were no crowds to speak of which we really appreciated.”
David & Aimee, USA, September 2024
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“In general, the holiday was excellent with no complaints except according to our itinerary we were doing the 26km bike ride but the guide said it was only the 12km one. This actually was better for us in the end. Apart from this, the villa was great, the house staff were excellent, all chauffeurs and guides were perfect, food in the villa was amazing and the itinerary that you suggested was just right for us with accurate descriptions.”
Studholme family, England, August 2024
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“This holiday was exactly what our family needed after the stressful COVID years – we needed a bit of an adventure together, but which was safe & allowed us to reconnect & discover a new country. You’ve helped secure us some lifelong fond memories – thank you so much. We enjoyed the varied scenery, the delicious food, the wildlife but for us, this relaxation was only possible due to our amazing driver [guide] Anura.”
Martin/Cartwright family, England, August 2024
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“Our trip was fantastic. Thank you for organising it.”
Shah family, England, June/July 2024
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“Thank you for making the booking process easy, and for putting together a great itinerary with lovely hotels and an excellent chauffeur [guide].”
Jeremy, Olivia, Philip, Margaret & Imogen, England, May 2024
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“We chose Tikalanka travel as John really took on board our choices and ideas when we first discussed our visit - and had put together a perfect mix of culture, wildlife and beaches. We would happily recommend Tikalanka to friends!”
Hilary & Sean, England, May 2024
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“Thanks again to your [John] and Pathi for organising the trip, we had a wonderful time. Nihal was a great guide and driver, he made us feel really relaxed and really went out of his way for us, I wouldn't hesitate to recommend him to anybody. Accommodation was all great.”
Pru & John, England, April/May 2024
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